{"id":401,"date":"2020-07-13T08:29:28","date_gmt":"2020-07-13T11:29:28","guid":{"rendered":"http:\/\/blog.boutique-pool.com\/bisthenewa\/?p=401"},"modified":"2023-02-13T12:52:35","modified_gmt":"2023-02-13T15:52:35","slug":"oi-estao-me-ouvindo-bem","status":"publish","type":"post","link":"https:\/\/blog.bpool.co\/bisthenewa\/oi-estao-me-ouvindo-bem","title":{"rendered":"&#8220;Oi, est\u00e3o me ouvindo bem?&#8221;"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">&#8220;Oi, est\u00e3o me ouvindo bem? Legal&#8230; Todo mundo t\u00e1 vendo a minha tela? Ixi&#8230;.t\u00e1 carregando, s\u00f3 um minuto. Ah, agora sim! Podemos come\u00e7ar ou estamos esperando mais algu\u00e9m?&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea falou ou ouviu algo do tipo nas \u00faltimas semanas (ou meses), n\u00e3o \u00e9 uma mera coincid\u00eancia. \u00c9 apenas parte da nova rotina e do novo contexto. Reuni\u00f5es por Zoom &#8211; e afins &#8211; permitem que muitos de n\u00f3s possamos seguir trabalhando normalmente (?) mesmo durante o per\u00edodo de distanciamento social. Por isso ent\u00e3o, lhes convido para um agradecimento coletivo a essas ferramentas!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\\o\/\\o\/\\o\/\\o\/\\o\/\\o\/\\o\/\\o\/\\o\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se o modelo de trabalho home office perpetuar, seja ele hibrido ou total, \u00e9 provavelmente porque o Zoom, o Meets, o Teams e toda a fam\u00edlia de plataformas de reuni\u00f5es online possibilitaram o trabalho remoto.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mas, se o in\u00edcio do texto te levou a crer que estou aqui pra louvar o Zoom ou enaltecer o home office, lamento informar que n\u00e3o \u00e9 exatamente o caso. Independente da minha opini\u00e3o sobre o assunto, o que eu quero \u00e9 chamar a aten\u00e7\u00e3o para um fato, para ent\u00e3o discutir como nos adaptamos a ele.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">O fato em quest\u00e3o \u00e9 \u00f3bvio: estamos trabalhando de maneira remota. \u00c0s vezes passamos o dia inteiro entre uma chamada e outra.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E quais s\u00e3o os benef\u00edcios e os desafios deste tipo de reuni\u00e3o<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em artigo publicado pela Forbes, o colunista Avi Dan fala sobre como o trabalho remoto tem mudado a maneira de ag\u00eancias fazem concorr\u00eancias (How Social Distancing And Working Remote Has Changed The New Agency Pitch) e como elas t\u00eam tentado se adaptar a isso.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Num processo de concorr\u00eancia, a ag\u00eancia precisa se diferenciar e criar qu\u00edmica com a equipe do cliente. E como fazer isso se est\u00e3o todos restritos a uma janelinha, sem muito &#8211; ou nenhum &#8211; tempo pr\u00e9&nbsp;ou p\u00f3s reuni\u00e3o? Como orquestrar as coloca\u00e7\u00f5es certas, os di\u00e1logos enriquecedores e todo o encantamento&nbsp;necess\u00e1rio quando a maioria das pessoas est\u00e1 no&nbsp;<em>mute<\/em>?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como reter a aten\u00e7\u00e3o do cliente se ele(a) t\u00e1 com a c\u00e2mera desligada e possivelmente navegando pelo Instagram enquanto voc\u00ea passa entre um slide e outro?&nbsp;Oras, voc\u00ea mesmo(a) nunca se aproveitou da c\u00e2mera desligada pra falar com algu\u00e9m na sua casa, ir buscar um lanche na cozinha ou responder a mensagens no WhatsApp?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O desafio n\u00e3o est\u00e1 restrito ao processo de concorr\u00eancia e tampouco ao universo das ag\u00eancias.&nbsp;O trabalho presencial nos d\u00e1 a chance de observar como as pessoas ao nosso redor se comportam no dia a dia, como reagem a determinadas situa\u00e7\u00f5es, como atuam sob press\u00e3o&#8230; Conseguimos observar os gatilhos, as ang\u00fastias e N outros elementos humanos que podem ficar escondidos atr\u00e1s da janelinha na tela do laptop.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E, se a maioria dos momentos informais &#8211; tipo cafezinho e conversa de corredor, onde grande parte das articula\u00e7\u00f5es e convencimento \u00e9 feita &#8211; est\u00e1 fora da equa\u00e7\u00e3o, quer dizer ent\u00e3o que as videoconfer\u00eancias ganham outro patamar de import\u00e2ncia.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Precisamos ent\u00e3o pensar em recursos e din\u00e2micas que enrique\u00e7am o processo para que as ferramentas de fato trabalhem ao nosso favor. E n\u00e3o \u00e9 um background da Golden Gate Bridge que vai fazer isso (piada interna de usu\u00e1rios de Zoom?)!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mas, poxa, claro que reuni\u00f5es por Zoom tem uma s\u00e9rie de benef\u00edcios. Al\u00e9m de possibilitar um sem-n\u00famero de conex\u00f5es&nbsp;e intera\u00e7\u00f5es que outrora pareciam invi\u00e1veis por quest\u00f5es log\u00edsticas, a incorpora\u00e7\u00e3o dessas ferramentas no nosso dia a dia j\u00e1 provou que, se ainda havia alguma barreira geogr\u00e1fica para contrata\u00e7\u00e3o e condu\u00e7\u00e3o de trabalhos, agora elas foram demolidas de vez.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eu, particularmente, ainda n\u00e3o sou f\u00e3s das festas de anivers\u00e1rio ou festas juninas via Zoom. \u00c9 o que tem pra hoje, mas uma grande bagun\u00e7a e tenho a sensa\u00e7\u00e3o que ningu\u00e9m ouve ningu\u00e9m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acho, por\u00e9m, que esse tipo de situa\u00e7\u00e3o me ajuda a treinar um pouco da escuta ativa. Ou seja, n\u00e3o \u00e9 s\u00f3 esperar a minha vez de falar. \u00c9 de fato valorizar o (pouco) tempo que meu interlocutor tem pra tentar transmitir alguma mensagem e de fato buscar absorv\u00ea-la. Num mundo t\u00e3o cheio de est\u00edmulos e mensagens, a nossa ansiedade pra falar e nos fazer ouvir \u00e9 natural. Ser\u00e1 ent\u00e3o que saber ouvir n\u00e3o seja parte integrante do processo de se fazer ouvir?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O que acham?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Oi, est\u00e3o a\u00ed? Conseguiram me ouvir?&#8221;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Photo by&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/unsplash.com\/@morningbrew?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\" target=\"_blank\">Morning Brew<\/a>&nbsp;on&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/unsplash.com\/s\/photos\/zoom?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\" target=\"_blank\">Unsplash<\/a><\/strong><\/p>\n\n\n\n<div class=\"thumbAvatar\">\n<div class=\"bp_thumb\"><img data-del=\"avatar\" src='https:\/\/blog.bpool.co\/bisthenewa\/wp-content\/uploads\/2020\/04\/davi-e1585954803328-150x150.jpeg' class='avatar pp-user-avatar avatar-96wp-user-avatar wp-user-avatar-96 photo ' height='96' width='96'\/><\/div>\n<div class=\"bp_infos\">\n<p><strong>Davi Cury<\/strong><\/p>\n<p class=\"function\">Partner &amp; Head of Operations <\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Oi, est\u00e3o me ouvindo bem? Legal&#8230; Todo mundo t\u00e1 vendo a minha tela? Ixi&#8230;.t\u00e1 carregando, s\u00f3 um minuto. Ah, agora sim! Podemos come\u00e7ar ou estamos esperando mais algu\u00e9m?&#8221;. Se voc\u00ea falou ou ouviu algo do tipo nas \u00faltimas semanas (ou meses), n\u00e3o \u00e9 uma mera coincid\u00eancia. \u00c9 apenas parte da nova rotina e do novo [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":402,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":"","footnotes":""},"categories":[4],"tags":[27,5,36,53],"class_list":["post-401","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artigos","tag-artigo","tag-bpool","tag-home-office","tag-zoom"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&quot;Oi, est\u00e3o me ouvindo bem?&quot; - BIsTheNewA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.bpool.co\/bisthenewa\/oi-estao-me-ouvindo-bem\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;Oi, est\u00e3o me ouvindo bem?&quot; - BIsTheNewA\" \/>\n<meta property=\"og:description\" content=\"&#8220;Oi, est\u00e3o me ouvindo bem? 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